ISO 9001 Quality Management System

 



ISO 9001 Quality Management System

Our site management teams are the key to quality. We regularly inspect our installations throughout all phases of their construction. We believe in checking all elements of our works progressively through all of the construction process to achieve the ultimate goal of zero snags at project practical completion.

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As a testament to our commitment to quality,l we confirm we have achieved accreditation to the quality management system ISO 90001.

Quality Policy

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Celtic Contractors Ltd is committed to providing a service according to client's expectations in terms of quality and reliability and will ensure adequate resources are available to sustain our planed business objectives.

Its is the policy of the organisation to commit and maintain a quality system designed to meet the requirements of EN ISO 9001:2008 in pursuit of its primary objectives.

The organisations Quality Manual defines our quality objectives and key procedures which include how we commit to provide adequate physical resources.

Client service is an essential part of the quality process and to ensure this is fulfilled, all employees receive training to ensure awareness and understanding of quality and its impact on client service.

Celtic Contractors Ltd ensures that the Quality Manual is communicated and understood throughout the organisation.

To ensure the organisation commit and maintains its awareness for continuous improvement, the Directors formulate and implement this policy to ensure that the quality system is regularly reviewed and is subject to annual audit.

The Quality Policy is reviewed at least annually, by Directors to ensure its continuing suitability. The Quality System is monitored by our designated Quality Manager. Duties will be carried out as defined within section 9 of our Quality Manual.

The requirement of the organisations quality system are mandatory and all personnel have a responsibility and obligation to it.

Darren Bristow - Quality Manager.

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Quality Objectives

We set Quality Objectives to set measurable targets and focus our commitment to our clients.

  • To maintain an effective Quality Management System complying with BS EN ISO 9001:2008.
  • To achieve and maintain a level of quality which enhances the organisations reputation with clients.
  • To evaluate our plans for growth while maintaining our focus on the quality of our services.
  • We will conduct our business in an ethical and professional manner.
  • We will endavour to satisfy our clients' requirements and get things right first time.
  • Should we make a mistake, we will admit it and put things right as soon as possible.
  • We will analyse client feedback data, internal performance data, financial performance data and business performance data to ensure that our Quality Objectives are being met.
  • To ensure that our policies are reviewd and updated where applicable to remain relevant to current business practice.

    Our Quality Objectives are subject to review to determine that they are adequate and relevant to our current business purpose.

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    Career Opportunities

    At Celtic Contracts we recognised that our personnel are key to the success and continuous growth of the company.

     

    Our policy is to avoid conflict at all times, be pro active and adopt a flexible approach to all works undertaken. Most of all to work in partnership with our clients and associated companies to reach our common Goal.

     

    On Time, On Budget and To The Highest possible standard

    Our continuous growth means we are always looking for ambitious new team members. We are always interested to hear from quality people looking for new opportunities.

    If you are interested please send us your CV which will be kept on file for future opportunities for the attention of Martyn Stewart.

    martyn@celticcontracts.co.uk